Effective date: November 9, 2026
This Privacy Policy explains how Gardens of Josey Lane Apartments (“we,” “us,” or “our”), professionally managed by Touchstone Property Management, collects, uses, and protects information when you visit this website, contact our leasing team, apply to live here, or live in our community.
Personal information is information that identifies you, such as your name, mailing address, email address, and phone number. We collect it when you contact us, schedule a tour, submit a guest card or rental application, sign in to the resident portal, or opt in to text messages.
Non-personal information is information that does not identify you, such as your browser type, the pages you visit, and how you found our website. It is collected automatically through standard web technologies.
We use Knock, a leasing and communication platform provided by RealPage, Inc., to answer questions and schedule tours. When you use the chat window, the “Schedule a Tour” or contact forms on this website, or call or text our leasing phone number, the information you provide (for example your name, phone number, email address, desired move-in date, and your messages) is collected and stored by Knock on our behalf so our leasing team can respond to you.
Calls and text messages to our leasing phone number are routed through Knock, which keeps a record of the number that contacted us, the date, time, and length of the call, and how you found us (for example our website or an advertising source). Calls may be recorded for quality and training purposes.
The chat on this website may answer some questions automatically, including with AI-assisted responses. Automated answers are for general information only; pricing, availability, and lease terms are confirmed by our leasing team.
Knock uses cookies and similar technologies to run these features. Knock’s own privacy practices are described in its privacy policy at knockcrm.com/privacy-policy.
We and our service providers use cookies and similar technologies to operate this website, remember your preferences, measure traffic, and understand which advertising sources bring visitors to us. You can set your browser to decline cookies, but some features, such as tour scheduling, may not work properly.
In the event that you opt-in to receive text messages from our property, you may receive messages related to your lease, maintenance requests, community events, upcoming payments, and other information related to the community in which you live.
At any point in time, if you desire to stop receiving text messages from us, simply respond with the word STOP and you will be unsubscribed from further communication. If you would like to opt-in again, this can be done from within the resident portal.
As always, message and data rates may apply for any messages sent to you from us and to us from you.
Message frequency varies. For help, reply HELP or call us at (972) 427-5668.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing categories in this policy and will not be shared with any third parties.
We do not sell your personal information. We share it only as needed to operate the community and serve you, including with:
As stated above, text messaging opt-in data and consent are never shared with third parties for any purpose.
We use generally accepted technical and operational safeguards to protect personal information from loss, misuse, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our website links to third-party services, such as our online application and resident portal. Their privacy practices are governed by their own policies.
You may request to access, correct, or delete your personal information, or ask us to stop sending marketing communications, by contacting us using the information below. You can stop text messages at any time by replying STOP.
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
Gardens of Josey Lane Apartments
1937 N Josey Ln, Carrollton, TX 75006
Phone: (972) 427-5668
Email: gardens@touchstonepm.com
Gardens of Josey Lane Apartments is professionally managed by Touchstone Property Management, 2550 East Trinity Mills Rd, Suite 152, Carrollton, Texas 75006.